Privacy policy

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Information on data protection
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1) Information about the collection of personal data and contact details of Responsible

1.1 We are pleased that you are visiting our KETTLER Trading GmbH web shop (hereinafter "website") and thank you for your interest. In the following we inform you about the handling of your personal data when using our website. Personal data is all data with which you can be personally identified.

1.2 The person responsible for data processing within the meaning of the General Data Protection Regulation (GDPR) is KETTLER Trading GmbH, Bleichstr. 64-66, 60313 Frankfurt am Main, Germany, phone: +49 69 3486 8727, email: info@kettlershop.com. The person responsible for the processing of personal data is the natural or legal person who, alone or jointly with others, decides on the purposes and means of processing personal data.

2) Contact

When you contact us (e.g. via contact form or email), personal data is collected. Which data is collected in the case of a contact form can be seen from the respective contact form. This data is stored and used exclusively for the purpose of answering your request or for establishing contact and the associated technical administration. The legal basis for processing the data is our legitimate interest in responding to your request in accordance with Article 6 (1) (f) GDPR. If your contact is aimed at concluding a contract, the additional legal basis for processing is Art. 6 (1) (b) GDPR. Your data will be deleted after your request has been finally processed; this is the case if it can be inferred from the circumstances that the facts in question have been finally clarified and provided that there are no legal storage obligations to the contrary.

3) Data processing for Order processing

3.1 The personal data collected by us will be passed on to the transport company commissioned with the delivery as part of the contract, insofar as this is necessary for the delivery of the goods. We pass on your payment data to the commissioned credit institute as part of the payment process, provided this is necessary for the payment process. If payment service providers are used, we will explicitly inform you about this below. The legal basis for the transfer of data is Article 6 Paragraph 1 Letter b GDPR.

3.2 In order to fulfill our contractual obligations towards our customers, we work together with external shipping partners. We pass on your name and your delivery address to a shipping partner selected by us exclusively for the purpose of delivering the goods in accordance with Article 6 (1) (b) GDPR.

3.3 Service Provider

- Shopify
The order processing takes place via the service provider "Shopify" (Shopify International Ltd., Attn: Data Protection Officer, c/o Intertrust Ireland, 2nd Floor 1-2 Victoria Buildings, Haddington Road, Dublin 4, D04 XN32, Ireland). Name, address and any other personal data are only passed on to plentymarkets for processing the online order in accordance with Article 6 Paragraph 1 Letter b GDPR. Your data will only be passed on to the extent that this is actually necessary to process the order. Details on data protection at Shopify and Shopify's data protection declaration can be viewed under the following link: https://www.shopify.com/en/legal/privacy

- Plentymarkets
The order processing takes place via the service provider "plentymarkets" (plentysystems AG, Burgermeister-Str. 15, 34117 Kassel). Name, address and any other personal data are only passed on to plentymarkets for processing the online order in accordance with Article 6 Paragraph 1 Letter b GDPR. Your data will only be passed on to the extent that this is actually necessary to process the order. Details on data protection at plentymarkets and the data protection declaration of plentymarkets GmbH can be viewed on the plentymarkets website at "plentymarkets.eu".

4) Rights of the data subject

4.1 The applicable data protection law grants you comprehensive data subject rights (rights to information and intervention rights) vis-à-vis the person responsible with regard to the processing of your personal data, about which we will inform you below:
- Right to information in accordance with Article 15 GDPR;
- Right to rectification in accordance with Art. 16 GDPR;
- Right to erasure pursuant to Art. 17 GDPR;
- Right to restriction of processing pursuant to Art. 18 GDPR;
- Right to information pursuant to Art. 19 GDPR;
- Right to data portability pursuant to Art. 20 GDPR;
- Right to revoke granted consent in accordance with Art. 7 Para. 3 GDPR;
- Right to lodge a complaint in accordance with Art. 77 GDPR.

4.2 RIGHT TO OBJECT
IF WE PROCESS YOUR PERSONAL DATA ON THE BASIS OF OUR PRECIOUS LEGITIMATE INTERESTS, YOU HAVE THE RIGHT AT ANY TIME FOR REASONS THAT RESULT FROM YOUR PARTICULAR SITUATION, AGAINST THEM PROCESSING OBJECTION WITH EFFECT FOR THE FUTURE.
USE YOUR RIGHT TO OBJECT, WE WILL STOP THE PROCESSING OF THE DATA CONCERNED. HOWEVER, FURTHER PROCESSING REMAINS RESERVED IF WE CAN PROVE COMPREHENSIVE REASONS FOR PROCESSING WHICH OUTSTAND YOUR INTERESTS, FUNDAMENTAL RIGHTS AND FUNDAMENTAL FREEDOMS, OR IF THE PROCESSING IS FOR THE CERTIFICATION, EXERCISE OR DEFENSE OF LEGAL CLAIMS IN ORDER TO USE DIRECT ADVERTISING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR SUCH ADVERTISING PURPOSES. YOU CAN EXERCISE THE OBJECTION AS DESCRIBED ABOVE.
IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP THE PROCESSING OF THE DATA CONCERNED FOR DIRECT ADVERTISING PURPOSES.

5) Duration of storage of personal data

The duration of the storage of personal data is based on the respective legal basis, the processing purpose and - if relevant - also based on the respective statutory retention period (e.g. commercial and tax retention periods).
When processing personal data on the basis With express consent in accordance with Article 6 (1) (a) GDPR, this data will be stored until the person concerned revokes his or her consent.
Are there any statutory retention periods for data that are collected within the framework of legal or similar obligations on the basis of Art 6 Paragraph 1 lit. b GDPR are processed, these data are routinely deleted after the retention periods have expired, provided that they are no longer required to fulfill or initiate a contract and/or we have no legitimate interest in further storage.

When personal data is processed on the basis of Article 6 (1) (f) GDPR, this data is stored until the data subject exercises his or her right to object under Article 21 (1) GDPR, unless we can prove compelling legitimate grounds for processing that outweigh the interests, rights and freedoms of the data subject, or the processing serves to assert, exercise or defend legal claims.

When personal data is processed for the purpose of direct advertising on the basis of Article 6 (1) (f) GDPR, this data is stored until the data subject exercises his or her right to object under Article 21 (2) GDPR.

Unless otherwise stated in the other information in this declaration on specific processing situations, stored personal data will be deleted when they are no longer necessary for the purposes for which they were collected or otherwise processed.

6) E-mail advertising with subscription to the newsletter

If you register for our newsletter, we use the data required for this or separately provided by you in order to regularly send you our e-mail newsletter based on your consent in accordance with Article 6 Paragraph 1 Sentence 1 lit .

Unsubscribing from the newsletter is possible at any time and can be done either by sending a message to the contact option described below or via a link provided for this purpose in the newsletter. After unsubscribing, we will delete your e-mail address, unless you have expressly consented to further use of your data or we reserve the right to use data beyond that, which is permitted by law and about which we will inform you in this declaration.