Right of return

Deadline

You have the right to return the item within 14 days without giving any reason.

Child + game products / table tennis accessories

  1. Contact our support via our contact form.
  2. The return will be registered and you will receive a free return label by e-mail.
  3. Please make sure to pack the return well.
  4. The label will either be printed out and attached to the package or handed in digitally via the QR code at the DHL parcel counter.
  5. After the return is received in our warehouse, the amount will be refunded minus the original shipping costs.

Table tennis tables

  1. Contact our support via our contact form.
  2. The return will be registered and the shipping company will be instructed to pick up the table.
  3. Please make sure that the table is well packed and ready for pickup in the original box.
  4. The collection will take place after an appointment has been made with the forwarding agent by telephone.
  5. After the return is received in our warehouse, the amount will be refunded minus the original shipping cost.

Refund

The refund will be made after receipt of the return in our warehouse to the payment method you specified when placing the order.